Passageways Business Travel Updates 
| BUSINESS
TRAVEL UPDATE - FEBRUARY 2008 |
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UNITED
IMPLEMENTS $25 FEE FOR SECOND CHECKED BAG |
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| Source: copyright
2008, Travel Weekly Most United customers who buy nonrefundable, domestic economy
tickets will be charged $25 for checking a second bag under a new policy announced
by the airline Feb. 4. The fee will not apply to customers with Premier status
or higher in United's Mileage Plus frequent-flyer program or Silver status or
higher with the Star Alliance. They'll still be able to check their second bag
for free. For the rest, the new service fee will apply for travel beginning May
5 within the U.S. and to or from Canada, Puerto Rico and the U.S. Virgin Islands,
for tickets purchased on or after Feb. 4. Customers may pay the fee at an airport
check-in kiosk with a credit card or at the airport check-in counter with a credit
card, check or cash. For all customers, the price to check up to four additional
bags -- beyond the first two -- will be $100 per bag. Previous charges ranged
from $85 to $125 per bag. The price to check items that require special handling
because they are large, overweight or fragile will now be either $100 or $200,
depending on the item. United estimated the changes will generate more than
$100 million annually for the company in cost savings and new revenue. United
portrayed the changes as "part of a continuing effort to offer customers choice,
flexibility and low fares." | | |
NEW
ALTERNATIVE PASSPORT WILL FIT RIGHT IN YOUR POCKET |
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| Source: USATODAY.com
Starting Feb. 1, U.S. residents who travel frequently by land or sea between the
USA and Canada, Mexico or the Caribbean can apply for a cheaper, wallet-sized
alternative to a traditional passport, which is already required for all air travel
outside the USA. The new passport card, to be issued sometime this spring,
will be valid for 10 years for adults and cost $45 for adults, $35 for children
vs. the regular passport cost of $97 for adults and $82 for children. As of
Jan. 31, adults crossing U.S. borders by land or sea who don't have passports
must show both a government-issued I.D., such as a driver's license, and proof
of citizenship, such as a birth certificate.
More information: travel.state.gov/passport | | | |
MERGER
NEWS |
| Delta,
Northwest Reported In Talks Source: baltimoresun.com Delta Air
Lines and Northwest Airlines are inching closer to a combination that would create
the nation's largest carrier, and if a deal is reached it could be announced next
week, a person briefed on the discussions said. Delta's board of directors
is expected to meet over the next several days, the person said without elaborating
on the topic of the meeting. The person, who was not authorized to talk as
the negotiations entered a sensitive stage and asked not to be named, said one
point of contention has been what Northwest Chief Executive Officer Douglas M.
Steenland's role would be at the combined company. Delta has a growing presence
across the Atlantic and a strong hub in Atlanta, home to the world's busiest airport,
Hartsfield-Jackson Atlanta International Airport. Northwest has strong routes
across the Pacific and its main hub is in Minneapolis. It wasn't clear if other
issues such as the combined company's name, headquarters location and labor issues
had been fully resolved, but management structure with few exceptions had, the
person said. Delta Air Lines Inc. has said repeatedly that if it were to combine
with another carrier it would want to be in control, which could mean its CEO,
Richard H. Anderson, remaining in his post and Delta's chairman, Daniel Carp,
remaining in his. Anderson, who was CEO of Northwest Airlines Corp. when it began
a drive to cut labor costs before he left in the fall of 2004, was replaced by
Steenland. But Steenland carried out the cuts, leading to a mechanics strike in
2005 and deep concessions forced on the other unions, which took effect last year.
The person briefed on the discussions cautioned that things could change since
Delta also has been talking to Chicago-based UAL Corp.'s United Airlines about
a combination, and there have been reports that other carriers have been talking
among themselves about possible deals. A Delta spokeswoman said she could not
comment beyond the airline's past statements that it is reviewing its strategic
options, including a possible combination. Spokeswomen for Northwest and United
declined to comment. One of the biggest factors driving renewed talk of consolidation
has been the sharp increase in fuel prices, among the industry's biggest costs.
Jet fuel costs have surged along with the price of oil. The clock is ticking
to get any deals accomplished quickly, some observers say. That's because industry
observers believe a combination has a better chance of surmounting the considerable
political and regulatory hurdles under the current administration than under President
Bush's successor. United CEO Glenn F. Tilton told analysts at the company's
annual investors day that he wouldn't predict the timing of any consolidation
but "it's important that it happens for the industry to be successful." United
and Houston-based Continental Airlines are widely viewed as possible partners
if consolidation goes ahead. Tilton is believed to have made overtures about a
combination. Their routes are seen as complementary, with United strong in the
Pacific and internationally but lacking the presence in the Atlantic and Central
America of Continental. UAL May Revive Merger Talks With Continental
Source: Financial Times.com United Airlines was considering a new round of
talks to merge with Continental Airlines if its negotiations with another rival,
Delta Air Lines, ended without an agreement, people familiar with the company's
plans said. Glenn Tilton, United chief executive and an outspoken proponent
of industrywide consolidation, signaled last month that the Chicago-based airline
could still strike a deal even if Delta merged with Northwest Airlines. Delta
opened negotiations with both United and Northwest in early January. Record
fuel prices, vocal shareholders and the slowing US economy have pressed airlines
to pursue deals that help cut costs, reduce unprofitable routes, and extend global
reach. Delta may have an easier time winning the approvals of anti-trust regulators
and labor leaders in a deal with Northwest, the smaller of the two potential partners.
And Richard Anderson, Delta's chief executive, once ran Northwest. Nevertheless,
United and Continental will probably need to wait for their peers to reach a deal
before they sign one of their own; Northwest has the right to block a Continental
merger under most conditions. Continental in turn can buy out that so-called
golden share for $100 once Northwest reaches a definitive agreement of its own.
Larry Kellner, Continental chief executive, said this week he would "act aggressively"
to ensure the company does not lose ground to rivals that merge.
Some Stats The combination of two major airlines would give
the resulting carrier influence over fares and routes in major metropolitan areas.
The combination of Delta Air Lines and United Airlines would control 25% of all
seats on domestic flights. A Delta-Northwest Airlines merger would control 22%
of the seats. A United and Continental merger would control about 23% of the seats.
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NORTHWEST
NEWS |
| Expanded
Service Northwest has announced that it will begin daily nonstop
service between its Detroit WorldGateway and Monterrey, Mexico on May 2, 2008.
New Interline E-ticketing Agreements Iran Air (IR), Luxair
(LG), JALways (JO), Japan Transocean Air (NU), Nationwide (CE), Middle East Airlines
(ME), Kuwait Airways (KU), Cape Air (9K), and Rossiya Airlines (FV) have joined
the list of airlines that participate in interline e-ticketing with Northwest.
To date, 126 airlines participate in interline e-ticketing with Northwest.
NWA/KLM Issue Waiver for New DTW-LHR Service In the spring
of 2008, Northwest/KLM will begin servicing London's Heathrow Airport (LHR) from
DTW. At that time, Northwest will offer service to both LHR and LGW from DTW.
Customers holding confirmed tickets validated on/before December 12, 2007, for
travel to/from DTW/LGW or for travel with connecting service through DTW to/from
LGW, may choose to rebook their reservations to travel to/from LHR. Northwest/KLM
will waive any fare or tax differences (including the UB tax) and any administration
fees. The originally scheduled travel must be on/after May 1, 2008 and tickets
must be reissued within 24 hours of rebooking or by March 1, 2008, whichever comes
first. Northwest To Open $51-Million Bag-Sorting Site
Source: freep.com Northwest Airlines is ringing in the new year with hundreds
of millions of dollars in improvements to the airline and its facilities, including
plans to open a $51-million baggage-sorting facility at the McNamara Terminal.
The facility, scheduled to open in October, is expected to make baggage sorting
and screening more efficient and centralized, which could result in fewer lost
bags for customers, said Mark Gurney, Northwest's vice president of customer service.
The Wayne County Airport Authority approved the facility in September 2006 and
construction broke ground in December of that year. The 48,000-square-foot building
will be paid for with bonds backed by passenger ticket fees. Northwest, Metro
Airport's largest passenger carrier, is managing the project. The airline pushed
the airport to approve the facility so that it could expedite baggage check-in
and screening operations, which were heightened after 9/11. "This is something
that Northwest really wanted, and it's an excellent idea," said airport spokesman
Michael Conway. "It will make the McNamara Terminal much more efficient." The
new baggage-handling area is a two-story building between the check-in and the
airline terminal. It will have 14 new screening machines as well as bomb-detection
equipment that will be built onto the conveyor belts. Luggage from all carriers
at McNamara will be sent to the facility to be screened and redistributed.
That's a marked difference from the current baggage system, which has different
screening areas throughout the airport. | | | |
NUMBER
OF INVOLUNTARY BUMPS JUMPS TO AN 11-YEAR HIGH |
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| Source: USA Today.com
Why use the services of Passageways? U.S. airlines in 2007 bumped
passengers against their wills from ticketed flights at the highest rate in 11
years. The USA's 18 largest airlines denied boarding to 63,878 passengers, or
1.12 per 10,000 passengers, a U.S. Department of Transportation report released
Tuesday shows. In a practice widely loathed by consumers, most airlines sell
more tickets than available seats on flights to offset a projected number of no-show
passengers. Airlines say the practice helps them keep fares low by letting them
fill more seats. But fuller-than-normal planes and frequent delays in 2007
gave airlines less flexibility in finding convenient alternatives for passengers
on overbooked flights, said David Castelveter of trade group Air Transport Association.
Airlines generally are able to minimize problems at the gate by offering inducements
— a free trip or a credit voucher — to travelers willing to change plans. According
to DOT, most people who got bumped from their ticketed flights last year agreed
to the switch. In 2007, 621,717 people switched to other flights voluntarily.
Delta Air Lines (DAL) had the highest rate among the big traditional airlines
in 2007, bumping 2.47 per 10,000 passengers. Betsy Talton, a Delta spokeswoman,
says the rate is "higher than we'd like," and that the carrier has formed a team
to find ways to reduce it. Continental Airlines (CAL) last year had the second-highest
rate among the large traditional airlines, 1.43 per 10,000 passengers. David Messing,
a Continental spokesman, says the rate reflects the carrier's growing emphasis
on international routes, which typically involve fewer alternatives for re-routing
passengers. The DOT is considering overhauling its rules governing involuntary
bumping. Among other changes, the proposal would double the maximum compensation
that airlines are required to pay. If approved, airlines would have to give
up to $400 to passengers who reach their destination within two hours of schedule
on domestic flights, or four hours for international flights. Airlines would pay
up to $800 for longer delays. Passageways 24/7/365 "Always There Customer
Care" means when problems occur out there...you call us immediately and we work
to protect you...so that we can assist you in getting back on track before the
airline...or have you armed with suggestions as you reach the front of their line.
That's passageways taking care of you! | | | |
NEW
NON-STOP FLIGHTS TO START FROM LANSING'S CAPITAL CITY AIRPORT TO IRELAND |
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| Shamrock Express,
a new leisure air travel service, announced the planned start of regularly scheduled
non-stop flights beginning this summer between Lansing and Shannon, Ireland. The
new service will begin flying June 25, 2008 and offer roundtrip airfares between
Lansing and Ireland starting at just $799 per person. Shamrock Express plans
to fly two flights per week on Wednesday and Saturday between Lansing and Ireland
through early September. North American Airways will provide Shamrock Express
with 757-200 aircraft for the international flights featuring all leather seat
cabins. A roomy business-class or Emerald class section will be available at a
nominal cost to 40 travelers on each flight, and the aircraft has been arranged
to accommodate 196 total passengers. Travelers will clear both United States
and Irish customs at the Shannon airport. Capital City Airport has applied for
a port-of-entry status with the US Customs Service, and the new flights will be
the first of many steps to develop the Lansing airport into an international destination
for passengers and cargo. | | | |
SAVE
THESE DATES! |
| Join
Passageways Travel, Globus Vacations and Royal Caribbean Cruise Lines for a night
to "Discover Europe". We will have experts on hand to talk
about Scotland, Italy, River Cruises, Ireland, and the RCCL variety of cruise
options available today. Wonderful film footage that will bring Europe to life
so you can pick the vacation style that suits you best. Cruise & Tour, River
Cruise, Regional Discovery or Independent Vacations. Special group discounts,
shipboard credits and door prizes.
| Rochester
and Novi | April
1st & 3rd | | Midland/Bay
City/Mt.Pleasant | April
8th | | Traverse
City | April 9th
| | | |
BONNIE
SCOTLAND |
| September
7-14, 2008 Breathtaking
Highland scenery awaits you in beautiful Scotland on this 9-day adventure. From
Glasgow, follow the "bonnie Banks" of Loch Lomond and take the ferry for your
overnight stay on the romantic Isle of the Skye. Further into the remote Highlands,
visit unique Inverewe Garden and keep a look out for the mysterious Loch Ness
monster as you make your way to Inverness. Visit a whisky distillery and pretty
Braemar, and then travel to St. Andrews where you have the opportunity to hit
a few golf balls. At Scone Palace, hear about the crowning of Scottish kings before
enjoying two nights in the Scottish capital of Edinburgh. Visit its mighty castle
and the Queen's Holyrood Palace, and then discover the city at your own pace.
A return to Glasgow via the New Lanark World Heritage Site completes your Scottish
experience. 9 Days 12Meals $1509/pp Land only Call your local Passageways
Travel office or go to passagewaystravel.com. | | | |
CRUISE
ITALY AND GREECE |
| October
15-25, 2008 The sun is warmer and so are the smiles. The colors more vibrant,
the cuisine a little livelier. Mediterranean people know the secret of living
life to the fullest. Best part is, they are willing to share! 10-Night Italian
Lakes Verona & Venice Cruisetour. This cruise/tour is not to be missed from Italy
to Greece to Croatia; this will be a trip of a lifetime. Prices start at $2833.81/pp
Call your local Passageways Travel office or go to passagewaystravel.com. |
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Copyright
© 2008 Passageways Travel Services, Inc. |
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