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BUSINESS TRAVEL UPDATE - FEBRUARY 2008
UNITED IMPLEMENTS $25 FEE FOR SECOND CHECKED BAG

Source: copyright 2008, Travel Weekly

Most United customers who buy nonrefundable, domestic economy tickets will be charged $25 for checking a second bag under a new policy announced by the airline Feb. 4.

The fee will not apply to customers with Premier status or higher in United's Mileage Plus frequent-flyer program or Silver status or higher with the Star Alliance. They'll still be able to check their second bag for free. For the rest, the new service fee will apply for travel beginning May 5 within the U.S. and to or from Canada, Puerto Rico and the U.S. Virgin Islands, for tickets purchased on or after Feb. 4.

Customers may pay the fee at an airport check-in kiosk with a credit card or at the airport check-in counter with a credit card, check or cash.

For all customers, the price to check up to four additional bags -- beyond the first two -- will be $100 per bag. Previous charges ranged from $85 to $125 per bag. The price to check items that require special handling because they are large, overweight or fragile will now be either $100 or $200, depending on the item.

United estimated the changes will generate more than $100 million annually for the company in cost savings and new revenue. United portrayed the changes as "part of a continuing effort to offer customers choice, flexibility and low fares."


NEW ALTERNATIVE PASSPORT WILL FIT RIGHT IN YOUR POCKET

Source: USATODAY.com

Starting Feb. 1, U.S. residents who travel frequently by land or sea between the USA and Canada, Mexico or the Caribbean can apply for a cheaper, wallet-sized alternative to a traditional passport, which is already required for all air travel outside the USA.

The new passport card, to be issued sometime this spring, will be valid for 10 years for adults and cost $45 for adults, $35 for children vs. the regular passport cost of $97 for adults and $82 for children.

As of Jan. 31, adults crossing U.S. borders by land or sea who don't have passports must show both a government-issued I.D., such as a driver's license, and proof of citizenship, such as a birth certificate.

More information: travel.state.gov/passport


MERGER NEWS

Delta, Northwest Reported In Talks
Source: baltimoresun.com

Delta Air Lines and Northwest Airlines are inching closer to a combination that would create the nation's largest carrier, and if a deal is reached it could be announced next week, a person briefed on the discussions said.

Delta's board of directors is expected to meet over the next several days, the person said without elaborating on the topic of the meeting.

The person, who was not authorized to talk as the negotiations entered a sensitive stage and asked not to be named, said one point of contention has been what Northwest Chief Executive Officer Douglas M. Steenland's role would be at the combined company.

Delta has a growing presence across the Atlantic and a strong hub in Atlanta, home to the world's busiest airport, Hartsfield-Jackson Atlanta International Airport. Northwest has strong routes across the Pacific and its main hub is in Minneapolis.

It wasn't clear if other issues such as the combined company's name, headquarters location and labor issues had been fully resolved, but management structure with few exceptions had, the person said.

Delta Air Lines Inc. has said repeatedly that if it were to combine with another carrier it would want to be in control, which could mean its CEO, Richard H. Anderson, remaining in his post and Delta's chairman, Daniel Carp, remaining in his. Anderson, who was CEO of Northwest Airlines Corp. when it began a drive to cut labor costs before he left in the fall of 2004, was replaced by Steenland. But Steenland carried out the cuts, leading to a mechanics strike in 2005 and deep concessions forced on the other unions, which took effect last year.

The person briefed on the discussions cautioned that things could change since Delta also has been talking to Chicago-based UAL Corp.'s United Airlines about a combination, and there have been reports that other carriers have been talking among themselves about possible deals.

A Delta spokeswoman said she could not comment beyond the airline's past statements that it is reviewing its strategic options, including a possible combination. Spokeswomen for Northwest and United declined to comment.

One of the biggest factors driving renewed talk of consolidation has been the sharp increase in fuel prices, among the industry's biggest costs. Jet fuel costs have surged along with the price of oil.

The clock is ticking to get any deals accomplished quickly, some observers say. That's because industry observers believe a combination has a better chance of surmounting the considerable political and regulatory hurdles under the current administration than under President Bush's successor.

United CEO Glenn F. Tilton told analysts at the company's annual investors day that he wouldn't predict the timing of any consolidation but "it's important that it happens for the industry to be successful."

United and Houston-based Continental Airlines are widely viewed as possible partners if consolidation goes ahead. Tilton is believed to have made overtures about a combination. Their routes are seen as complementary, with United strong in the Pacific and internationally but lacking the presence in the Atlantic and Central America of Continental.

UAL May Revive Merger Talks With Continental
Source: Financial Times.com

United Airlines was considering a new round of talks to merge with Continental Airlines if its negotiations with another rival, Delta Air Lines, ended without an agreement, people familiar with the company's plans said.

Glenn Tilton, United chief executive and an outspoken proponent of industrywide consolidation, signaled last month that the Chicago-based airline could still strike a deal even if Delta merged with Northwest Airlines. Delta opened negotiations with both United and Northwest in early January.

Record fuel prices, vocal shareholders and the slowing US economy have pressed airlines to pursue deals that help cut costs, reduce unprofitable routes, and extend global reach. Delta may have an easier time winning the approvals of anti-trust regulators and labor leaders in a deal with Northwest, the smaller of the two potential partners. And Richard Anderson, Delta's chief executive, once ran Northwest.

Nevertheless, United and Continental will probably need to wait for their peers to reach a deal before they sign one of their own; Northwest has the right to block a Continental merger under most conditions.

Continental in turn can buy out that so-called golden share for $100 once Northwest reaches a definitive agreement of its own.

Larry Kellner, Continental chief executive, said this week he would "act aggressively" to ensure the company does not lose ground to rivals that merge.

Some Stats
The combination of two major airlines would give the resulting carrier influence over fares and routes in major metropolitan areas. The combination of Delta Air Lines and United Airlines would control 25% of all seats on domestic flights. A Delta-Northwest Airlines merger would control 22% of the seats. A United and Continental merger would control about 23% of the seats.


NORTHWEST NEWS

Expanded Service
Northwest has announced that it will begin daily nonstop service between its Detroit WorldGateway and Monterrey, Mexico on May 2, 2008.

New Interline E-ticketing Agreements
Iran Air (IR), Luxair (LG), JALways (JO), Japan Transocean Air (NU), Nationwide (CE), Middle East Airlines (ME), Kuwait Airways (KU), Cape Air (9K), and Rossiya Airlines (FV) have joined the list of airlines that participate in interline e-ticketing with Northwest.
To date, 126 airlines participate in interline e-ticketing with Northwest.

NWA/KLM Issue Waiver for New DTW-LHR Service
In the spring of 2008, Northwest/KLM will begin servicing London's Heathrow Airport (LHR) from DTW. At that time, Northwest will offer service to both LHR and LGW from DTW.
Customers holding confirmed tickets validated on/before December 12, 2007, for travel to/from DTW/LGW or for travel with connecting service through DTW to/from LGW, may choose to rebook their reservations to travel to/from LHR. Northwest/KLM will waive any fare or tax differences (including the UB tax) and any administration fees. The originally scheduled travel must be on/after May 1, 2008 and tickets must be reissued within 24 hours of rebooking or by March 1, 2008, whichever comes first.

Northwest To Open $51-Million Bag-Sorting Site
Source: freep.com
Northwest Airlines is ringing in the new year with hundreds of millions of dollars in improvements to the airline and its facilities, including plans to open a $51-million baggage-sorting facility at the McNamara Terminal.

The facility, scheduled to open in October, is expected to make baggage sorting and screening more efficient and centralized, which could result in fewer lost bags for customers, said Mark Gurney, Northwest's vice president of customer service.

The Wayne County Airport Authority approved the facility in September 2006 and construction broke ground in December of that year. The 48,000-square-foot building will be paid for with bonds backed by passenger ticket fees. Northwest, Metro Airport's largest passenger carrier, is managing the project.

The airline pushed the airport to approve the facility so that it could expedite baggage check-in and screening operations, which were heightened after 9/11.

"This is something that Northwest really wanted, and it's an excellent idea," said airport spokesman Michael Conway. "It will make the McNamara Terminal much more efficient."

The new baggage-handling area is a two-story building between the check-in and the airline terminal. It will have 14 new screening machines as well as bomb-detection equipment that will be built onto the conveyor belts.

Luggage from all carriers at McNamara will be sent to the facility to be screened and redistributed.

That's a marked difference from the current baggage system, which has different screening areas throughout the airport.


NUMBER OF INVOLUNTARY BUMPS JUMPS TO AN 11-YEAR HIGH

Source: USA Today.com

Why use the services of Passageways?

U.S. airlines in 2007 bumped passengers against their wills from ticketed flights at the highest rate in 11 years. The USA's 18 largest airlines denied boarding to 63,878 passengers, or 1.12 per 10,000 passengers, a U.S. Department of Transportation report released Tuesday shows.

In a practice widely loathed by consumers, most airlines sell more tickets than available seats on flights to offset a projected number of no-show passengers. Airlines say the practice helps them keep fares low by letting them fill more seats.

But fuller-than-normal planes and frequent delays in 2007 gave airlines less flexibility in finding convenient alternatives for passengers on overbooked flights, said David Castelveter of trade group Air Transport Association.

Airlines generally are able to minimize problems at the gate by offering inducements — a free trip or a credit voucher — to travelers willing to change plans. According to DOT, most people who got bumped from their ticketed flights last year agreed to the switch. In 2007, 621,717 people switched to other flights voluntarily.

Delta Air Lines (DAL) had the highest rate among the big traditional airlines in 2007, bumping 2.47 per 10,000 passengers. Betsy Talton, a Delta spokeswoman, says the rate is "higher than we'd like," and that the carrier has formed a team to find ways to reduce it.

Continental Airlines (CAL) last year had the second-highest rate among the large traditional airlines, 1.43 per 10,000 passengers. David Messing, a Continental spokesman, says the rate reflects the carrier's growing emphasis on international routes, which typically involve fewer alternatives for re-routing passengers.

The DOT is considering overhauling its rules governing involuntary bumping. Among other changes, the proposal would double the maximum compensation that airlines are required to pay.

If approved, airlines would have to give up to $400 to passengers who reach their destination within two hours of schedule on domestic flights, or four hours for international flights. Airlines would pay up to $800 for longer delays.

Passageways 24/7/365 "Always There Customer Care" means when problems occur out there...you call us immediately and we work to protect you...so that we can assist you in getting back on track before the airline...or have you armed with suggestions as you reach the front of their line. That's passageways taking care of you!


NEW NON-STOP FLIGHTS TO START FROM LANSING'S CAPITAL CITY AIRPORT TO IRELAND

Shamrock Express, a new leisure air travel service, announced the planned start of regularly scheduled non-stop flights beginning this summer between Lansing and Shannon, Ireland. The new service will begin flying June 25, 2008 and offer roundtrip airfares between Lansing and Ireland starting at just $799 per person.

Shamrock Express plans to fly two flights per week on Wednesday and Saturday between Lansing and Ireland through early September. North American Airways will provide Shamrock Express with 757-200 aircraft for the international flights featuring all leather seat cabins. A roomy business-class or Emerald class section will be available at a nominal cost to 40 travelers on each flight, and the aircraft has been arranged to accommodate 196 total passengers.

Travelers will clear both United States and Irish customs at the Shannon airport. Capital City Airport has applied for a port-of-entry status with the US Customs Service, and the new flights will be the first of many steps to develop the Lansing airport into an international destination for passengers and cargo.


SAVE THESE DATES!


Join Passageways Travel, Globus Vacations and Royal Caribbean Cruise Lines for a night to "Discover Europe".

We will have experts on hand to talk about Scotland, Italy, River Cruises, Ireland, and the RCCL variety of cruise options available today. Wonderful film footage that will bring Europe to life so you can pick the vacation style that suits you best.
Cruise & Tour, River Cruise, Regional Discovery or Independent Vacations. Special group discounts, shipboard credits and door prizes.

Rochester and NoviApril 1st & 3rd
Midland/Bay City/Mt.PleasantApril 8th
Traverse CityApril 9th

BONNIE SCOTLAND


September 7-14, 2008

Breathtaking Highland scenery awaits you in beautiful Scotland on this 9-day adventure. From Glasgow, follow the "bonnie Banks" of Loch Lomond and take the ferry for your overnight stay on the romantic Isle of the Skye. Further into the remote Highlands, visit unique Inverewe Garden and keep a look out for the mysterious Loch Ness monster as you make your way to Inverness. Visit a whisky distillery and pretty Braemar, and then travel to St. Andrews where you have the opportunity to hit a few golf balls. At Scone Palace, hear about the crowning of Scottish kings before enjoying two nights in the Scottish capital of Edinburgh. Visit its mighty castle and the Queen's Holyrood Palace, and then discover the city at your own pace. A return to Glasgow via the New Lanark World Heritage Site completes your Scottish experience.
9 Days 12Meals
$1509/pp Land only
Call your local Passageways Travel office or go to passagewaystravel.com.

CRUISE ITALY AND GREECE


October 15-25, 2008

The sun is warmer and so are the smiles. The colors more vibrant, the cuisine a little livelier. Mediterranean people know the secret of living life to the fullest. Best part is, they are willing to share!

10-Night Italian Lakes Verona & Venice Cruisetour. This cruise/tour is not to be missed from Italy to Greece to Croatia; this will be a trip of a lifetime.

Prices start at $2833.81/pp
Call your local Passageways Travel office or go to passagewaystravel.com.



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