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BUSINESS TRAVEL UPDATE - AUGUST 2008
NORTHWEST AIRLINES

Impairment Charges Sink Northwest in Second Quarter
Source: copyright 2008, Travel Weekly

Northwest Airlines lost $377 million in the second quarter, a result that included a non-cash impairment charge of $547 million and a $250 million gain from fuel hedge adjustments.

Northwest reported that its operating revenue for the second quarter rose to $3.6 billion, up 12.4% from the year before. Consolidated passenger revenue increased 10%, to $3.1 billion. Northwest called the revenue growth "among the best in the industry during the quarter."

European Antitrust Authorities Approve Delta-Northwest Merger
Source: copyright 2008, Travel Weekly

Delta and Northwest have received unconditional clearance from the European Commission on the airlines' proposed merger.

The European Commission said the merger would not hurt competition in transatlantic markets, said Delta. The two airlines already have antitrust immunity, along with Air France and other carriers in the SkyTeam alliance, to collaborate on transatlantic routes.

The airlines, which plan to finalize their $17 billion merger by the end of 2008, still require approval from shareholders and the U.S. Justice Department.

Delta Appoints Delta-Northwest Post-Merger Leadership Team
Source: copyright 2008, Travel Weekly

Delta has unveiled the executive team that will lead the airline if the merger with Northwest is approved by shareholders and antitrust authorities.

Current Delta CEO Richard Anderson would retain the CEO post. As reported, Northwest CEO Doug Steenland would take a seat on the new Delta's board of directors.

Upon closing, Northwest would become an operating subsidiary of Delta during a transition period, and each senior executive would be an officer of both Northwest and Delta.

Ed Bastian, Delta's current president and CFO, would also become CEO and president of Northwest. Mike Becker, currently senior vice president of human resources and labor relations at Northwest, would become executive vice president and COO of Northwest during the transition period.

Other executives at the new Delta would be Mike Campbell, executive vice president of human resources, labor and communications; Steve Gorman, executive vice president, operations; Glen Hauenstein, executive vice president, revenue and network; Ben Hirst, senior vice president and general counsel; Laura Liu, senior vice president, international; and Theresa Wise, senior vice president and chief information officer.

Quick Notes:
Source: Northwest Email Extra

  • Shareholder approval vote. It was announced that the shareholder approval vote for the merger will take place at Northwest's annual meeting on September 25th.
  • Capacity Reductions. Northwest will reduce its fourth quarter 2008 system mainline capacity (domestic and international) 8.5 percent - 9.5 percent versus the fourth quarter of 2007.
  • Fleet Changes. As a result of the reduced capacity, Northwest is removing a combination of 14 B757s and Airbus narrowbody aircraft from the fleet. In addition, the DC9 fleet will be reduced from 94 aircraft at the start of 2008 to 61 aircraft (20 DC9-30s and 41 DC9-40s/50s) by year-end. The airline also continues to take delivery of its 76-seat regional aircraft.
  • Personnel Reductions. As a result of the fuel price driven flight reductions, Northwest is reducing its frontline and management personnel by 2,500. All Northwest employee groups will be affected.
  • Fees for Checked Bags. Northwest matched competitors' plans to charge $15 for the customer's first checked bag. The new policy applies to tickets sold on or after July 10, for travel starting August 28, throughout the United States as well as travel between the U.S. and Canada. Northwest also charges $25 for a second checked bag and $100 for the third and subsequent additional checked bags. Frequent flier elites are exempt from the policy, along with full-fare coach passengers.
  • Fees for Award Tickets. Northwest also implemented a fuel-related service fee for WorldPerks® award tickets. For WorldPerks® Award tickets issued in North America on or after September 15, 2008, Northwest will charge $25 for domestic tickets, $50 for Trans-Atlantic tickets, and $100 for Trans-Pacific travel.
  • Fees for Ticket Changes. Northwest also increased fees for ticket changes. Starting July 9, the fee for domestic non-refundable ticket changes increased from $100 to $150. International ticket change fees increased by an additional $50 to $150 per ticket, depending on class of service and other restrictions.
  • While checking in online, Northwest customers traveling in the U.S. may select the number of bags they intend to check and pre-pay any applicable luggage fees with a credit card. Changes to the number of pre-selected bags will be allowed at an airport self-service check-in kiosk. Luggage charges will not be applied until luggage tags are printed at the airport.
  • "Passageways is concerned with the impact of these Northwest moves on flight schedules, customer service levels and other impacts on Michigan travelers. It's more and more important everyday to be in touch with a Passageways professional in planning and carrying out your travels", noted Passageways President Tom Rockne. "The entire airline and travel industry is under assault from high fuel costs, a far too complicated fare structure and more and more restrictive rules and costs associated with them. You need a true partner…and at Passageways we're with you all the way'."


AMERICAN AIRLINES

American Adds More Fees to Frequent-Flier Plan
Source: Dallas News.com

Frequent fliers on American Airlines Inc. got hit with another round of fees - this time to upgrade discounted economy class tickets to the business and first class cabin.

Such one-way upgrades for trips in North America and between North America and Central America will cost customers $50, plus 15,000 frequent flier miles, starting Oct. 1.

And fees to upgrade a discounted economy seat on flights between North America and certain parts of South America, Asia and Europe will jump from $300 to $350 one way.

The fees signal a second round of changes for the Fort Worth-based carrier's AAdvantage program, and the latest attempt by the airline to boost revenue in the face of skyrocketing fuel prices.



DELTA AIRLINES

Delta to Offer Wi-Fi on Mainline Domestic Fleet
Source: International Herald Tribune.com

Delta Air Lines Inc. said Tuesday it will offer broadband wireless Internet access on its entire mainline fleet in the United States by the middle of next year. Continental Airlines Inc. previously announced plans to offer similar service across a majority of its mainline fleet.

Atlanta-based Delta said Wi-Fi service will be offered for a fee to customers traveling throughout the continental U.S.

The No. 3 U.S. carrier is partnering with Aircell, an airborne communications provider, to install the network on Delta's domestic fleet of more than 330 aircraft.

A flat fee of $9.95 will be charged on flights of three hours or less, and $12.95 on flights of more than three hours.

The service will be offered initially on Delta's fleet of 133 MD88/90 aircraft and will expand to the remaining domestic fleet of more than 200 Boeing 737, 757 and 767-300 aircraft during the first half of 2009. It expects to have the technology installed on its entire domestic fleet by next summer.

Delta Raises Fee for a Second Bag
Source: The New York Times.com

Delta Air Lines said Tuesday that it was doubling, to $50, the fee for checking a second bag, three months after airlines initially began imposing the charge.

The airline is also raising fees for checking special items, like surfboards, as well as luggage beyond two bags. Bags that exceed Delta's weight allowance will also cost more.

Delta did not join other major airlines this summer in charging to check a first bag on flights within the United States. But Delta was among the airlines that began charging $25 in May for a second bag.

On domestic flights, the fee on Delta for checking a third, fourth or fifth bag, now $80 for each bag, will rise to $125 apiece.



MIDWEST AIRLINES

Jet Fuel Costs Push Midwest Air to End Flights to 11 Cities & Cut Capacity by 40%
Source: The New York Times.com

The Midwest Air Group will cut daily flights to 11 United States cities including Baltimore, San Diego, St. Louis and two Florida destinations as the carrier grounds a third of its fleet to counter soaring fuel costs.

Midwest will stop flying on Sept. 8 to Fort Lauderdale and Fort Myers in Florida, as well as to San Diego, the company said in a statement on Sunday. The airline will keep its service to Los Angeles and Seattle, though passengers will travel through Kansas City, Mo., as they do on its San Francisco route, the company said.

Eight more cities, including Baltimore, Hartford, St. Louis, San Antonio and Louisville, Ky., would be dropped from its Midwest Connect regional jet service after Sept. 8, Midwest said.

The airline also says it will no longer offer daily flights to Orlando, Fla., from Milwaukee, though it will fly passengers there from October to April.

The airline had served 47 cities at the beginning of the year, the company said. Before Sunday's announcement, the carrier had suspended flights to Austin, Tex.; Charlotte, N.C.; Colorado Springs; and Duluth, Minn., Midwest said. The airline will continue to serve 32 cities.

Last month, Midwest grounded all 12 of its less fuel-efficient Boeing MD-80s, in response to a 36 percent increase in the price of jet fuel this year, leaving it with a fleet of 25 smaller Boeing 717s.4/AOK#S5/6 The company was acquired in February for $440 million by Northwest Airlines and TPG, the private equity firm run by David Bonderman.



US AIRWAYS

Fees Find Their Way to Frequent Flier Programs
Source: brandweek.com

Say goodbye to bonus miles. US Airways, on Aug. 6, is eliminating this standard perk. Not only will elite Dividend Miles members no longer earn extra miles on flights with US Airways and partner airlines, but they'll also pay processing fees on flight award redemptions ranging between $25 and $50.

US Airways Pulls Movies From Some Flights
Source: copyright 2008, Travel Weekly

On Nov. 1, US Airways will remove in-flight movies from domestic A320 flights of over two-and-a-half hours and flights to the Caribbean and Mexico.

US Airways said the move is expected to save the airline $10 million a year in fuel and other costs, according to Travis Christ, vice president for sales and marketing. The video systems add about 500 pounds to a plane's weight, increasing fuel use.

US Airways Now Charging for Sodas and Coffee
Source: sun-sentinel.com

If you're scheduled to fly on a US Airways flight and order coffee, tea or soda, don't be surprised if the flight attendant holds out a hand.

He or she won't be looking for a tip -- the airline Friday became the first major carrier in the nation to charge for soft beverages.

The beverage policy was disclosed June 12. Coffee and tea sell for $1, and sodas, juices and bottled water are $2. As of Friday, no other carrier had matched the move.



AIR CANADA

New Air Canada Service From Grand Rapids
Source: Air Canada

On July 14, 2008, Air Canada will introduce new year-round non-stop service between Toronto (YYZ) and Grand Rapids, Michigan (GRR), making it the only non-stop service between these two cities. This new route will offer three non-stop flights, operated by Air Georgian on behalf of Air Canada, with 18-seat Beechcraft aircraft (all Economy Class service).

Air Canada will offer three flights in each direction daily.
Grand Rapids to Toronto:

  • Depart 6:05am / Arrive 7:28am
  • Depart 10:20am / Arrive 11:43am
  • Depart 6:20pm / Arrive 7:43pm
Toronto to Grand Rapids:
  • Depart 8:00am / Arrive 9:32am
  • Depart 4:25pm / Arrive 5:57pm
  • Depart 8:15pm / Arrive 9:47pm



BRITISH AIR

British Airways and Iberia Meet To Discuss Potential Merger
Source: copyright 2008, Travel Weekly

British Airways and Spanish flag carrier Iberia are engaged in merger talks, announced the two airlines. The British Airways and Iberia brands would be retained as part of a combined group.

"A merger would be good news for our customers and enhance our existing relationship," said Iberia CEO Fernando Conte. "We've worked together for nearly 10 years, and a tie-up would build on that success. It would also strengthen the Oneworld alliance and further develop Madrid's position as the European gateway to Latin America."

British Airways acquired a 9% share in Iberia in 1999 and recently increased its stake to 13.15%. Iberia said it recently acquired a 2.99% share in British Airways and has an option to buy a further 6.99%.



QUANTAS

Qantas Eliminates 1,500 Positions
Source: copyright 2008, Travel Weekly

Qantas said on Friday it would cut 1,500 jobs worldwide by December. Also, the Australian airline will not implement its budgeted 8% growth for the 2008-09 financial year.

CEO Geoff Dixon said job cuts will be concentrated in non-operational areas, although operational positions will also be affected.

In addition to eliminating jobs, Qantas will retire up to 22 older aircraft from its 228-plane fleet and close call centers in London and Tucson, Ariz., concentrating all its call center activity in Australia and New Zealand.



ATTORNEY GENERAL OF CALIFORNIA ANNOUNCES LAWSUIT AGAINST YTB

Source: Dateline ASTA Weekly

The office of California Attorney General Edmund G. Brown Jr. announced today that a lawsuit has been filed against YourTravelBiz.com (YTB) "for operating a "gigantic pyramid scheme" that recruited tens of thousands of members with deceptive claims that members could earn huge sums of money through its online travel agencies.

"YourTravelBiz.com operates a gigantic pyramid scheme that is immensely profitable to a few individuals on top and a complete rip-off for most everyone else," Attorney General Brown said. "Today's lawsuit seeks to shut down the company's unlawful operation before more people are exploited by the scam."

YourTravelBiz.com and its affiliates operate an illegal pyramid scheme that only benefits members if and when they find enough new members to join the scam. Once enrolled, members who join the pyramid scheme earn compensation for each new person they enlist, regardless of whether they sell any travel. The company lures new members by offering huge income opportunities through online travel agencies yet the typical person actually makes nothing selling travel." Read more online.

Passageways often receives calls from individuals who want to ask us about a neighbor or a cousin who has just started in the travel business and has a great deal for them … or they saw a fantastic price online, but can't find the company in the local telephone book. As you know, the travel industry is detailed, ever-changing and there's only one chance to make that vacation all you ever dreamed…and that business trip smooth and successful. Passageways is a decades-long proven professional company filled with individuals of knowledge and integrity. And we're right down the street across Michigan.



AIRLINES SELL ADS ON BOARDING PASSES

Source: copyright 2008, Travel Weekly

Six U.S. network airlines will place ads and destination information on online boarding passes printed by passengers at airline websites.

American, Continental, Delta, Northwest, United and US Airways have partnered with Sojern, an Omaha, Neb.-based company that will use its proprietary technology to place the ads.

Delta will be the first airline to launch the boarding pass ads for customers booked on flights to Las Vegas. Shortly after the launch, Delta said it will roll out the feature to all domestic destinations. The other airlines plan to launch Sojern's service to domestic customers later this year.



ANOTHER AMENITY VANISHES AS CARRIERS SHUT LOUNGES

Source: Source: The New York Times.com

Airport lounges are the latest casualty of the current crisis in the airline industry.

United Airlines announced this month that it was shutting four of its 38 Red Carpet clubs, after closing three others in the United States and overseas in the last few years.

Delta recently closed nine of its 47 Crown Rooms in the United States and abroad, while both American Airlines and US Airways are closing one club each. With one exception, the carriers are continuing to serve airports where they are shutting lounges. American closed its lounge at Stansted Airport in London when it stopped flying there this month.






EXOTIC WESTERN CARIBBEAN CRUISE


Join Passageways' Travel expert Bonnie Pintozzi to The Exotic Caribbean!
January 16-24, 2009
Travel on board Carnival's Miracle for this 8-day adventure.
Ports of calls include Colon, Panama; Limon, Costa Rica; and Belize. Your cruise starts and ends in Ft. Lauderdale and includes 4 days of Fun Days at Sea.
Prices start at $818.00 per person this includes port fees and fuel taxes.

Call or stop by your local Passageways Travel office or go to www.PassagewaysTravel.com


FASTBREAKS 2009


Passageways' exclusive FASTBREAKS 2009 booklet is only weeks away. Look for this series of discounts and value-added offers featuring American Express Vacations, Apple Vacations, Carnival Cruises, Celebrity Cruises, Funjet Vacations, Globus Family of Brands, Holland America Line and Royal Caribbean International. Passageways preferred Access America insurance is also featured. Information will be available on planned FASTBREAKS events to be held in Novi, East Lansing, Midland and Traverse City in September and October. This is a great opportunity to make your decision on your winter vacation or spring break getaway.

Inventory is more limited this year...prices are up with fuel costs...but these offers are your ability to stay on budget and on the beach! And Passageways will be with you all the way!

Call or stop by your local Passageways Travel office or go to www.PassagewaysTravel.com



Copyright © 2008 Passageways Travel Services, Inc.