You can change your password at any time by editing your personal information in the "My Account" area of the web site. The "My Account" link is found in the upper right navigation on each page of our site.

To change your password:

Click on the link to "Edit" your personal information
Enter your current password in the box provided. If you have not already changed your password, this will be the one that you established when you first joined. YOUR PASSWORD IS CASE SENSITIVE SO BE CAREFUL TO ENTER UPPER AND LOWER CASE LETTERS EXACTLY AS THEY APPEAR IN THE EMAIL. It may be easiest to simply copy the password from your email into the box.
Enter the new password that you would like to use in the box provided.
Enter the new password again in the second box provided. This helps prevents errors from typographical mistakes.
Click on the button to "Accept changes and return to member area".
Your new password is now stored in your secure database area and is effective immediately. To test it simply log out and sign in again with your new password.

How do I update my account?

At any time you can edit your personal information by following the "My Account" link found in the upper right navigation on each page of our site.

This link takes you to your member area, where all your personal information is stored. In this area you can add or edit credit cards, edit your address and contact information, access your reward points account history, and enter your personal travel preferences. We encourage you to keep this information up to date, since it used to help simplify the reservation process when you are making a reservation on this web site. Your agent may also access and use this information when making travel arrangements on your behalf.

How can I add my family members to my account?

Members have the added benefit of being able to add additional family members to their account. These members enjoy the convenience of being able to store their travel preferences and personal information in a secure online environment. Your membership in the Program provides access for one (1) primary traveler, one (1) associated adult traveler, and any number of associated child travelers. All travelers associated with an individual account must live in the same household. Each adult traveler will be given a unique user name and password. All travelers for each account may create and maintain separate travel profiles.

Where do I add family members?

From the "My Account" link located in the upper right navigation on each page of our site you will find a link to add new members.

Is my credit card safe?

Yes. We use an encryption technology called Secure Sockets Layer (SSL) to encode your personal information (such as your password, address and phone number, or your credit card number) whenever you send such information to our database. This encryption technology protects this information from interception by criminals and makes doing business over the Internet more secure than using your credit card over the telephone or in a restaurant. You can tell that you are communication with our "secure server" using encryption by observing the small picture of a lock that appears in the bottom part of your web browser.

Your personal information is stored in a secure database and is only available to you and to your travel agent.

How do I change my address?

You can change your address (and most other personal information) by clicking on the "My Account" link found in the upper right navigation on each page of our site. This link will take you to your secure member area where all your personal information is available for you to edit.

Can my child use my credit card to book travel?

Children can browse the site without logging on. At the parents’ discretion, a child may sign on and book travel if the parent provides the credit card and login information. To book travel online, i.e. a flight, rental car, or hotel, our booking engines require the CSC number which is only available on the back of the physical credit card for additional security.